User Data Deletion Policy & Instructions

Google Play Data Safety & India DPDP Act Compliance for HOMIE (gethomie.in)

1. Overview

At HOMIE, we respect your right to control your personal data. In compliance with the Google Play User Data Policy and the Digital Personal Data Protection Act, 2023 (DPDP Act), we provide simple and transparent mechanisms for users to request the permanent deletion of their account and associated personal data.

2. How to Delete Your Account and Data

Method 1: Instant In-App Deletion (Recommended)

Open the HOMIE app on your Android or iOS device.
Navigate to the Profile tab (bottom right icon).
Tap on Settings & Privacy.
Select Account Management → Delete Account.
Confirm your decision. Your account and all personal files will be permanently erased immediately.

Method 2: Email Request (Web / Without App Access)

If you have uninstalled the app or cannot access your device, send an email to our support team:

To: support@gethomie.in
Subject: Account and Data Deletion Request - [Your Registered Phone Number]
Body: Please include your registered mobile number (+91) and name.

Our team will verify the request and complete the deletion within 7 business days.

3. What Data Is Deleted?

When your account is deleted, the following items are permanently erased from our production servers:

Your profile information, name, age, gender, occupation, and bio.
Your uploaded profile photos and property photos stored in cloud storage.
Your 12-point Roommate DNA responses and preference filters.
Your private contact information (phone number, email, and push notification tokens).
Your chat message history and uploaded attachments.

4. Contact Us

For data privacy queries, please reach out to: support@gethomie.in